Shipping policy

1. Order Processing

All orders are processed within [1–3] business days. Orders are not processed or shipped on weekends or public holidays. In the event of high order volumes or festive seasons, processing may take slightly longer; we will notify you via email or SMS in such cases.

2. Shipping Regions & Estimates

We offer shipping both within India and to most international destinations.

  • Domestic Shipping (India): Typically delivered within 3–7 business days after dispatch.

  • International Shipping: Delivery times vary by destination. Estimates will be provided at the time of checkout based on the destination country.

Please note that delivery timelines are estimates and not guarantees, as they are subject to courier performance and customs clearance.

3. Customs, Duties, and Taxes

For international orders, please be aware that:

  • [Company Name] is not responsible for any customs and taxes applied to your order.

  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, duties, etc.).

  • Packages may be held at your local customs office for inspection, which may extend the delivery timeline.

4. Tracking Information

Once your order has been handed over to our logistics partner, you will receive a shipment confirmation email containing your Tracking Number. You can use this number to monitor your package's progress via the courier’s website.

5. Delivery Issues

  • Damaged Goods: If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and the product.

  • Undeliverable Packages: Please ensure your shipping address is correct. We are not responsible for orders delivered to an incorrect address provided by the customer.

6. Regulatory Compliance (India)

In accordance with the Consumer Protection (E-Commerce) Rules, we ensure that:

  • The Country of Origin is clearly marked on all product listings.

  • We provide full transparency regarding our logistics partners upon request.