Contact us

1. Customer Support

For general inquiries, order status, or tracking updates:

  • Email: [Insert Support Email, e.g., support@yourcompany.com]

  • Phone: [Insert Phone Number]

  • Hours: Monday – Saturday, 10:00 AM to 6:00 PM (IST)

2. Registered Office Address

[Insert Company Legal Name] [Building Name/Number] [Street/Area] [City, State, Zip Code] India GSTIN: [Insert your GST Number]

3. Legal & Regulatory Contacts (India Compliance)

In accordance with the Information Technology Act and Consumer Protection (E-Commerce) Rules, we have appointed the following officers to address your concerns:

Grievance Officer

If you have a complaint regarding your purchase or our services that has not been resolved by Customer Support, you may escalate it to our Grievance Officer.

  • Name: [Insert Name]

  • Email: [Insert Grievance Email, e.g., grievance@yourcompany.com]

  • Acknowledgement: You will receive an acknowledgement within 24–48 hours.

  • Resolution: We aim to resolve all grievances within 15 days of receipt.

Nodal Officer

For coordination with law enforcement agencies or regulatory bodies:

  • Name: [Insert Name]

  • Email: [Insert Nodal Email, e.g., nodal@yourcompany.com]

4. Send Us a Message

[Optional: Insert a simple contact form here with fields for Name, Email, Order Number, and Message.]